663com Privacy Policy

This Privacy Policy explains how 663com ("663com", "we", "us") collects, processes, stores and protects personal information provided by users of the 663com platform at 663com.com.

By registering an account or using any part of the 663com platform, you confirm that you have read and understood this Privacy Policy and agree to the data practices described here. This Policy should be read alongside our Terms and Conditions, which together form the full agreement between you and 663com.

This Policy applies to all personal data collected through the 663com website and mobile experience — including account registration, deposits, withdrawals, gameplay activity, customer support interactions and any voluntary submissions such as identity verification documents.

663com collects personal information at various points during your use of the platform. The categories of data we may collect include:

We collect only the data that is necessary to operate your account, process your transactions and keep the platform secure. We do not collect sensitive personal data such as biometric information, political opinions or health records.

663com uses the personal data described above for the following purposes:

• Account Management: To create and maintain your 663com account, verify your identity and keep your profile accurate and up to date.
• Transaction Processing: To process your PKR deposits through JazzCash, Easypaisa, Raast or bank transfer, and to handle your withdrawal requests in a timely manner.
• Platform Security: To detect and prevent fraud, account takeover attempts, duplicate account creation and any prohibited activities as described in our Terms and Conditions.
• Personalisation: To tailor your experience on 663com — including recommending games based on your play history and surfacing relevant promotions such as PSL cricket bonuses during active tournament windows.
• Customer Support: To resolve queries, investigate disputes and provide assistance when you contact our support team via live chat or email.
• Legal Compliance: To meet any applicable obligations including fraud prevention, anti-money laundering checks and record-keeping requirements.
• Platform Improvement: To analyse usage patterns, identify technical issues and improve the overall performance and stability of the 663com platform.
• Marketing Communications: To send you bonus offers, game updates and promotional messages — only where you have opted in and subject to your communication preferences.

663com does not use automated decision-making in a way that produces significant legal effects on your account without human review. If our fraud detection systems flag your account, a human member of the team reviews the case before any action is taken.

All financial transactions on 663com — whether deposits via JazzCash, Easypaisa, Raast, bank transfer or other supported PKR methods — are processed through secure third-party payment gateways. 663com does not store full payment account numbers, card numbers or full mobile wallet credentials on its own servers.

What 663com does retain in connection with your payments:

• Transaction reference numbers and confirmation statuses
• Deposit and withdrawal amounts in PKR
• Payment method type (e.g. JazzCash, bank transfer) — not the full account number
• Transaction timestamps and any notes added by our payments team during processing

This information is retained for account management, dispute resolution and fraud prevention purposes. If you have a question about a specific transaction, contact our support team with the transaction reference and we will investigate it for you.

663com does not sell or rent your personal data to any third party. We share data only in the following specific and limited circumstances:

• Payment Processors: Transaction data is shared with our payment gateway partners solely to process your deposits and withdrawals. These partners handle data under their own security standards and are not permitted to use your data for any other purpose.
• Game Software Providers: Gameplay data may be shared with game suppliers to support technical dispute resolution, RNG auditing or game malfunction investigations. No personally identifiable information beyond a session identifier is passed to game providers in normal circumstances.
• Fraud Prevention Services: We may share technical data such as IP addresses or device fingerprints with fraud detection services to protect the integrity of the platform and all registered players.
• Legal & Regulatory Obligations: If required by a valid court order, legal process or applicable regulatory obligation, 663com may be required to disclose certain account or transaction data. We will comply with such requirements to the extent legally necessary and will not volunteer information beyond what is required.
• Platform Infrastructure Partners: Hosting, CDN and technical infrastructure providers may process technical data in the course of platform operations. These providers are bound by strict data handling obligations and do not have access to gameplay or financial records beyond what is required for their infrastructure role.

663com uses cookies and similar tracking technologies to make the platform work properly, to remember your session preferences and to understand how players interact with the site so we can improve it over time.

The types of cookies used on 663com include:

• Essential Cookies: These are required for the platform to function. They manage your login session, keep your account secure and ensure transactions process correctly. You cannot opt out of essential cookies while using the platform.
• Functional Cookies: These remember your preferences — such as your preferred game category or language settings — so you do not have to reconfigure them every time you visit.
• Analytics Cookies: These help us understand which parts of 663com are used most, where players encounter issues and how page performance can be improved. Analytics data is processed in aggregate and is not linked to individual player identities for reporting purposes.
• Marketing Cookies: These are used only if you have opted into marketing communications. They help us measure the effectiveness of promotional campaigns and ensure you are shown content relevant to your activity on the platform.

You can manage cookie preferences through your browser settings. Disabling non-essential cookies may affect some personalisation features but will not prevent you from accessing core platform functionality such as games, deposits or withdrawals.

663com retains your personal data for as long as your account remains active or as long as necessary to fulfil the purposes for which it was collected. The general retention principles we apply are as follows:

• Active Accounts: Personal data is retained for the full duration of your account being open on the 663com platform.
• Closed Accounts: Following account closure — whether voluntary or platform-initiated — we retain transaction records, identity verification documents and account history for a defined period to support fraud prevention, dispute resolution and any applicable legal obligations. After this period, data is securely deleted or anonymised.
• Support Communications: Support chat transcripts and email correspondence are retained for a reasonable period to allow follow-up on ongoing issues and to improve service quality.
• Marketing Data: If you opted into marketing communications and later withdraw consent, we will stop sending you promotional messages promptly. A record of your opt-out preference is retained to ensure we honour it going forward.

When personal data is no longer required and there is no legal basis for retaining it, 663com deletes or anonymises it using secure data disposal procedures. Anonymised data — where it is no longer possible to identify you from the information — may be retained indefinitely for statistical and analytical purposes.

663com takes the security of your personal data seriously. We implement technical and organisational measures designed to protect your information against unauthorised access, accidental loss, alteration or disclosure. Our security practices include:

• SSL/TLS encryption for all data transmitted between your device and 663com servers
• Encryption of sensitive data fields stored in our databases
• Access controls that limit which team members can view personal account data, based on their role and the minimum access required to perform their job
• Regular security reviews and penetration testing of the platform infrastructure
• Monitoring systems that flag unusual login activity, transaction patterns and access attempts for immediate review
• Secure payment gateway integration that means 663com never handles full card or mobile wallet credentials directly

While we take every reasonable step to protect your data, no digital platform can guarantee absolute security against all possible threats. We encourage you to use a strong, unique password for your 663com account and to log out after each session — particularly when using a shared or public device.

As a registered player on 663com, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team through live chat or the support email address available in your account dashboard.

663com is an adult platform strictly for users aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. If we become aware that a minor has registered an account or submitted personal data, we will close that account immediately and delete the associated data as soon as reasonably practicable.

If you are a parent or guardian and believe a minor in your household has registered on 663com, please contact our support team immediately. We take this seriously and will act on all such reports without delay.

We also encourage parents and guardians to use device-level parental control tools and to have open conversations with young people about responsible internet use and the nature of online gaming platforms.

663com may update this Privacy Policy from time to time to reflect changes in our data practices, improvements to the platform, or evolving obligations. When we make material changes, we will notify registered players through an in-platform notification or a message to their registered contact details.

The updated policy will always show a revised "Last Updated" date at the top of this page. We encourage you to check back periodically. Continued use of 663com after a policy update constitutes your acknowledgement of the revised version.

If you have any concerns about a specific change, please contact our support team before continuing to use the platform. We are happy to explain any update in plain language.

If you have any questions about this Privacy Policy, how 663com handles your personal data, or if you wish to exercise any of your data rights, the easiest way to reach us is through the live chat feature within your 663com account. Our support team is available 24 hours a day, seven days a week.

For written data-related requests or formal privacy enquiries, you can also contact us at the support email address available in your account dashboard. Please include your registered mobile number and a clear description of your query so we can handle it efficiently.

We aim to acknowledge all privacy-related requests promptly and to provide a full response within a reasonable timeframe. For complex requests — such as full data subject access requests — we may require identity verification before proceeding, which is standard practice for any platform handling personal financial data.