Frequently Asked Questions — 663com

On the Login page, click the "Forgot password?" link below the password field. Enter the mobile number linked to your account and follow the verification steps sent to that number. Once verified, you'll be able to set a new password. Make sure your new password is unique and not one you use on other sites — this keeps your balance and personal details safe.

No — each player is allowed one account only. Multiple accounts for the same person are against our terms and can result in all accounts being suspended and balances forfeited. If you've accidentally created a second account, contact support straight away and they'll help you consolidate everything under your original account without penalty.

Accounts can be temporarily locked after too many failed login attempts — this is a security measure to protect your funds. They can also be suspended if activity violates our Terms and Conditions, such as attempting to use multiple accounts or triggering unusual transaction patterns. If you believe your account was locked in error, reach out to the support team with your registered mobile number and they'll review the situation promptly.

663com supports the most popular local payment options in Pakistan. You can deposit using JazzCash, Easypaisa, Raast, direct bank transfer, debit or credit cards, and various mobile wallets — all in PKR. There's no need to deal with currency conversions or international transaction fees. Simply log in, go to your wallet section, choose your preferred method and follow the instructions on screen.

Deposits via JazzCash and Easypaisa typically reflect in your 663com balance within a few seconds to a couple of minutes. Raast and bank transfers may occasionally take slightly longer depending on your bank's processing time, but usually arrive within the same day. If a deposit hasn't appeared after 30 minutes, check your transaction history in the payment app first — if the deduction went through, share the transaction reference with support and it will be resolved quickly.

Yes — the minimum deposit on 663com is set to a low threshold so that players at all budget levels can participate. The exact minimum varies slightly by payment method but is designed to be accessible. You'll see the precise minimum displayed on the deposit screen when you select your preferred payment method. There is no deposit fee charged by 663com, though your payment provider may apply their own transaction limits.

Log in to your account and go to the Withdrawal page. Select your preferred withdrawal method — JazzCash, Easypaisa, Raast or bank transfer — enter the amount you want to cash out and confirm the request. Make sure the mobile number or bank account details you enter match the ones registered to your 663com account to avoid any delays.

Most withdrawals to JazzCash and Easypaisa are processed within a few hours. Bank transfers and Raast requests can take up to one business day depending on your bank. Withdrawals are reviewed by our team before being sent to ensure everything checks out — this is standard practice to protect all players. If your withdrawal has been pending for more than 24 hours, contact support with your transaction ID and they'll look into it right away.

A withdrawal can be declined for a few common reasons: your account details don't match the payment method, there's an active bonus with wagering requirements still pending, or the amount requested exceeds your verified available balance. If a bonus is attached, you'll need to meet the playthrough conditions first before cashing out. Check your account's bonus section and the Terms and Conditions for wagering details, or contact support for a clear explanation of the specific reason.

New players at 663com receive a welcome bonus on their first deposit. The exact offer is displayed on the Promotions page, as amounts and match percentages are updated regularly. To claim it, simply register a new account, make your qualifying deposit and the bonus will be credited to your account automatically. Always read the terms on the promotions page before depositing so you know exactly what wagering requirements apply.

A wagering requirement (also called a playthrough or rollover) means you need to bet the bonus amount a certain number of times before you can withdraw any winnings generated from it. For example, if you receive a PKR 1,000 bonus with a 20x wagering requirement, you'd need to place a total of PKR 20,000 in bets before that bonus converts to withdrawable cash. Different games often contribute different percentages toward the wagering total — slots typically count 100%, while some table games count less.

Yes — 663com runs regular promotions for all players, not just new ones. Reload bonuses, cashback on losses, free spins on new slot titles, and special deals during PSL season and major T20 tournaments are all part of the regular calendar. Check the Promotions page after every login to see what's currently active. Bonus offers are time-sensitive, so it's worth logging in daily during peak cricket season to catch the best deals.

663com offers a wide range of games across multiple categories. You'll find hundreds of Slot Games from top providers, classic Slots with jackpot options, fully live-streamed Live Casino tables including Baccarat, Roulette, Teen Patti and Blackjack, plus a dedicated Casino section with RNG table games. The library is updated regularly with new titles, so there's always something fresh to try after logging in.

Cricket is front and centre on 663com, with full coverage of Pakistan Super League (PSL), T20 internationals, Test matches and other major series. During live matches you can follow real-time odds and place bets ball by ball. Football and Esports markets are available too, covering international fixtures and major gaming tournaments. The sportsbook section is best accessed right after login when current matches and upcoming fixtures are highlighted on your dashboard.

All slot and RNG casino games on 663com are supplied by established third-party providers who use certified Random Number Generator (RNG) technology. Live Casino games are streamed from professional studios with real dealers, using physical decks and roulette wheels that can be watched in real time — there's no software manipulation possible. Each game's return-to-player (RTP) percentage is typically available in its info section so you can make informed decisions about which games suit your playing style.

Your account data and financial information are protected with 256-bit SSL encryption on every connection, whether you're logging in on mobile data or a home Wi-Fi network. Personal information is never sold to third parties. For full details on how your data is collected, stored and used, read the Privacy Policy. We strongly recommend enabling two-factor authentication in your account settings for an extra layer of protection.

663com encourages all players to game responsibly and within their personal limits. You can set daily, weekly or monthly deposit limits from your account settings to help manage your spending. Taking regular breaks is important — the session timer in your account shows how long you've been playing. If you feel gaming is becoming a problem, you can request a self-exclusion period from support. Read more on our Responsible Gaming page. This platform is strictly for adults aged 18 and above.

If you wish to permanently close your 663com account, contact the support team directly with your registered mobile number and a written request. Before the account is closed, any remaining balance will need to be withdrawn first. Once closed, the account cannot be reopened and any unclaimed bonuses will be forfeited. If you're closing the account due to concerns about your gambling habits, we'd encourage you to first consider a temporary self-exclusion — details are on the Responsible Gaming page.